Enquiry: 3481 9899
Business hours: Monday to Sunday (12:00-20:30)
Lunch time: Monday to Thursday (14:30-15:30)
Address: K4&K10, 1/F, Fashion Walk, 11-19 Great George Street, Causeway Bay, Hong Kong
White on uses minerals and crystals from different parts of the world, such as Brazil, South Africa, Argentina, India, Madagascar, etc. Each crystal is full of unique shapes, textures, colors, etc., which are the characteristics of natural minerals. Each of us hand-picks and selects the best quality products for handcrafting.
For details, please see "Materials We Use"
For details, please refer to the "Hand Circumference Measurement Guide"
Please check "Shipment Time" for details
1. White on products are all handmade, and a few products may have unavoidable minor flaws during production.
2. Since it is a natural stone, the color and crystal quality of each bead may not be the same, and there may be defects such as ice cracks, cotton wool, too small differences, mineral deficiencies, black spots and impurities, etc. Priority is given to screening the good quality before production. , guests cannot pick each piece or bunch.
3. It is normal and inevitable for natural stones to have flaws. As for crystals that are completely flawless, they may be too post-processed and are not completely natural stones.
The size of beads in each batch will have a slight deviation, which may be 0.1 - 0.5mm.
Since it has to fit your hand size, we may make slight adjustments to the style (for example, adding or subtracting beads) based on your hand size. If the style changes are not too big, we will not notify you in advance.
For details, please refer to "Maintenance and Repair Procedures"
For details, please refer to "Purchase Process and How to Use Promo Codes?"
1. When placing an order, be sure to fill in the correct Chinese name , mobile phone number and ID number . (This is because the real-name authentication process will bind the package recipient’s information, so the information you fill in must be consistent to avoid authentication failure.)
2. After placing the order, download the "EZ WAY Yiliwei" App and complete the real-name authentication registration procedure. We promise that the information you provide will only be used for customs declaration purposes by Taiwan Customs.
For details, please check "Taiwanese Customers | EZ WAY"
Please check for details " Return and Exchange Policy"